At times, if Kohl’s Cash® is awarded and used, it may affect your refund amount received.
Returns When Kohl’s Cash® is Earned:
Typically Kohl’s Cash® is awarded in $10 increments for every $50 spent on merchandise. If making a return that originally received Kohl’s Cash®, your coupon amount may be impacted by your return. If the return amount drops you below the threshold to receive Kohl’s Cash®, that amount will be reduced from your Kohl’s Cash® coupon.
Once a return is made that has earned Kohl’s Cash®, the original purchase amount is adjusted to reflect the return. The Kohl’s Cash® amount will be calculated based on this adjusted purchase amount, which may result in a reduction of Kohl’s Cash® earned.
Returns When Kohl’s Cash® is Earned & Redeemed:
Kohl’s Cash® is reduced when a return is made. However, at times that Kohl’s Cash® coupon may have been used on a later purchase. During these instances when Kohl’s Cash® is reduced but the coupon has been redeemed, this will impact the refund amount you receive back from Kohl’s. Your refund amount will be reduced by the amount of unearned Kohl’s Cash® you redeemed.
Returning Items Purchased with Kohl’s Cash®:
Kohl’s Cash® is earned based on your purchases. If you make a return where Kohl’s Cash® was used to purchase items being returned, that Kohl’s Cash® will be returned to you. You earned this coupon and we wouldn’t take this away from you. If the original Kohl’s Cash® coupon is still valid, the value will be returned to the original coupon. If your original Kohl’s Cash® coupon is no longer valid, your Kohl’s Cash® will be returned to you in a new coupon.