If you are looking for information on Kohl's Cash, click here.
What is Kohl's Rewards?
Kohl's Rewards is our loyalty program.
What are my Kohl's Rewards® benefits?
You earn 5% Kohl's rewards on every purchase, every day (that's $5 for every $100 spent!)*.
Customers who use their Kohl’s Card along with Kohl’s Rewards earn 7.5% Kohl's rewards on every purchase, every day (that's $7.50 for every $100 spent!)*.
Your earnings will be added to your Kohl's Rewards balance within 48 hours of your purchase, unless otherwise stated.
On the first day of the following month, your Kohl's Rewards balance is converted and issued in $5 Kohl's Cash increments. Rewards balances that don't convert into Kohl's Cash expire after one year.
Kohl's Rewards members earn occasional additional benefits such as exclusive discounts and free shipping.
Plus, earn an additional $10 Kohl's Cash for every $50 you spend when you shop during a Kohl's Cash earn period (excludes Sephora purchases).
*Qualifying Purchase(s) are calculated after all coupons are applied, before shipping, fees or tax is imposed and do not include the purchase of gift cards.
Kohl’s Rewards can be earned on Sephora purchases.
Do I need a Kohl's Card to be a Kohl's Rewards® Member?
No, you do not need a Kohl's Card to be a Kohl's Rewards® Member.
When and how will I receive my Kohl's Cash®?
Your Kohl's Rewards balance is converted and issued in $5 Kohl's Cash increments on the first of the following month from when it is earned and is valid for 30 days. You will receive your Kohl's Cash via email and if your Kohls.com account is linked to your Rewards account, your Kohl's Cash will also be automatically stored in your Kohl's Wallet. For more information on how to link accounts, check out the "How do I link my Kohl’s Rewards® and Kohls.com shopping account?" question in the Enrollment and Account Maintenance section.
What if I don't receive my Kohl's Cash®?
Online purchases: Rewards are issued in $5 Kohl's Cash increments. Your Kohl's Cash will be emailed to you on the first of the following month. If your Kohl's Rewards and Kohls.com shopping accounts are linked, your Kohl's Cash will also be added to your Kohl's Wallet. If you didn't receive it, be sure to check your Trash and Spam folders. Sometimes Kohl's emails get blocked by email filters, so you may need to add the email address kohls@s.kohls.com to your approved senders/address book. If you still don't see your Kohl's Cash, double-check your email address on your Kohls.com shopping account. If there is an error in your email address, update it by following these steps. Once updated, call Customer Service at 844-564-5704 and we'll resend the coupon.
In-store purchases: Rewards are issued in $5 Kohl's Cash increments. Rewards-issued Kohl's Cash is not physically awarded in store. You will earn 5% Kohl's rewards when making a qualifying purchase, but all Kohl's Cash earned through Kohl's Rewards will be emailed to you on the first day of the following month.
If your purchase doesn't result in your Kohl's Rewards balance being updated within 48 hours (unless otherwise stated), have your receipt ready and call Customer Service at 844-564-5704.
How can I check my Kohl's Rewards balance?
Desktop/Tablet:
- Sign in to your Kohls.com shopping account.
- Click "ACCOUNT."
- Your balance can be found under "Kohl's Rewards"
Kohl's App/Mobile:
- Tap the "My Kohl's" menu at the bottom.
- Scroll until you reach the "Kohl's Reward" section.
- Your Kohl's Reward Balance, Kohl's Cash Issued amount and Rewards activity will be located here.
How do I redeem my Kohl's Cash®?
Your Kohl's Rewards balance is converted and issued in $5 Kohl's Cash increments on the first of the following month. You'll have 30 days to spend your Rewards issued Kohl's Cash in the store, online or with the Kohl's App. And, you can use it with any savings coupons you have.*
*Kohl's Cash may not be redeemed on purchases of Sephora items at Kohl's, Kohl's Cares cause merchandise or other charitable items or to purchase Gift Cards. Kohl's Cash and other dollar-off coupons will be applied prior to percent-off total purchase coupon discounts.
How do I use my Kohl's Cash® online?
If your Kohls.com shopping account and Kohl's Rewards account are linked, any Kohl's Cash that has been added to your Wallet can be applied directly to your purchase at checkout. When in your shopping cart, under "Order Summary," choose "Apply" to add your available Kohl's Cash and other coupons to your order.
If your Kohls.com shopping account and Kohl's Rewards account are not linked, enter the 15-digit Kohl's Cash number and four-digit PIN at checkout, and the value of your Kohl's Cash will be deducted from your order total.
Promotion dates are based on Central time and your Kohl's Cash is only valid during the redemption dates specified. Please note that Kohl's Cash will be applied prior to percent-off total purchase coupons.
Kohl's Cash ID number
The Kohl's Cash number and PIN are located below and to the side of the bar code.
Kohl's Cash in the Wallet
The Kohl's Cash number and PIN are below the bar code.
Please note that Kohl's Cash redemption dates are based on Central Time for online purchases.
How do I use my Kohl's Cash® in store?
When you shop in a store, upon request a Kohl's associate can look up and apply your available Kohl's Cash® for you.
You can also present your Kohl's Cash bar code from your Kohl's App Wallet or email.
Kohl's App or mobile site:
- Tap the "My Kohl's" option at the bottom.
- Locate the Wallet on top.
- Your Kohl's Cash coupons and barcodes will appear here.
- Swipe to locate additional Kohl's Cash coupons.
Can I use my Kohl's Cash® at any Kohl's store?
Yes! You can use your Kohl's Cash® at any Kohl's store. To keep track of all of your Kohl's Cash, make sure that you are logged in to your Kohls.com shopping account.
Where can I find my Kohl's Cash®?
Email:
Kohl's Cash earned through Kohl's Rewards is sent via email on the first of the following month.
Desktop/Tablet:
- Sign in to your Kohls.com shopping account.
- Under "Wallet", select "Kohl's Cash".
Kohl's App/Mobile site:
- Tap the "My Kohl's" menu at the bottom.
- Scroll until you reach the "Kohl's Reward" section.
- Your Kohl's Reward Balance, Kohl's Cash Issued amount and Rewards activity will be located here.
In-store:
Kohl's associates can look up your available Kohl's Cash for you in a store upon request.
How do I set up Kohl's Cash® reminders?
If you are opted into Kohl's Rewards emails, we'll send you reminders when you have Kohl's Cash to spend.
How can I check my active Kohl's Cash® balance?
At the top of the Kohls.com homepage, you'll find a link to log in to your shopping account where you can view your active Kohl's Cash balance. You can also check the balance of Kohl's Cash added to the Wallet in the Kohl's App or ask an associate in store.
What if my Kohl's Cash® is lost or stolen?
If your Kohls.com shopping account and Kohl's Rewards® account are linked, the Kohl's Cash® you earn will automatically be added to your Kohl's Wallet, which is accessible online and through the Kohl's App. Kohl's associates can also look up your available Kohl's Cash for you.
If you still don't see your coupon, call Customer Service at 844-564-5704 for additional assistance. If you have the receipt or email from the purchase that earned the Kohl's Cash, we may be able to find the ID number for your Kohl's Cash and see if it's been used.
What happens to my Kohl's Cash® if I make a return?
Click here to learn how a return impacts Kohl's Cash.
How do I join Kohl's Rewards®?
Sign up at the register in store or online. You'll want to use the same email address to sign up that you use for your Kohls.com shopping account.
If you're having trouble getting your Kohl's Rewards® and Kohls.com shopping accounts linked, please call Customer Service at 844-564-5704 for assistance.
Where is my Kohl's Rewards® ID Number?
Your 11-digit Rewards ID will appear at the top of your Kohl's Rewards® emails, in the Kohl's App and in your shopping account.
Desktop/Tablet:
- Sign in and click "Account" at the top of the page.
- Your Rewards ID can be found on the left-hand side of the page.
Kohl's App/Mobile:
- Tap the "My Kohl's" option near the bottom.
- Your Rewards ID can be found on the top right of the screen under your name. Click he number for the barcode to appear.
How do I update the phone number associated with my Kohl's Rewards account?
To update your phone number, please call Customer Service at 844-564-5704 and we'll be happy to help.