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Rated 1 out of 5 by from Nice look, faulty product FAULTY. I really liked this product at first. I just had a baby and my dog is peeing all over the carpet and this really helped me to clean the pee off of the carpet. However, as I use it, liquids leak out from the hose getting pee/chemicals all over my hands. The clip for the hose handle is too big and won't hold any part of the hose/head. And just today I tried to clean a pee spot on the carpet with my baby beside me in the living room and the thing sparked and almost caught on fire. Filled the room with electrical smoke. MY BABY WAS RIGHT BESIDE ME. Something could have happened and I am extremely not happy about this.
Date published: 2017-08-19
Rated 1 out of 5 by from worst little steamer i have ever used Was not expecting such a shabby Bissell product, have used Bissell for many years and am a points member. Borrowed this new cleaner from my daughter Was really looking forward to getting the job done. Very surprised and disappointed steam/liquid not hot???? Also dirty liquid not draining back into canister but onto floor. I searched your reviews and found someone else had this problem but i could not pull up your response or how to fix....please direct me...why should I have to be bothered with a part that was not screwed in properly....just really disappointed in this product
Date published: 2017-06-20
Rated 1 out of 5 by from Terrible product This product is terrible! I bought it two years ago to spot clean a 5x8 rug. It leaked everywhere even though I followed the directions exactly. I put it away and forgot about it. Last Tuesday we had a rare monsoonal storm with 60mph winds and torrential rain. Water came in my locked sliding door off my master bedroom balcony. Even my light blocking window panels were soaked on the bottom. I blotted up most of the water by stomping on towels. Decided to use this machine to clean the area by the door. Leaked the whole time even though everything was connected properly. Dirty container had no water in it at the end, even though the vacuum was working. Don't know where the dirty water went. Very frustrating! Putting on the curb with free sign!
Date published: 2017-08-05
Rated 5 out of 5 by from So Handy! I run an animal sanctuary and house at least 5 dogs at any one time. This is great to have handy so when little messes come up I don't have to pull out the big Bissell all the time. I have some very senior dogs and they are just like puppies. If you don't watch them they forget that they are house trained. I have a little trick by putting 10 drops of Wintergreen oil in the clean water to help deodorize the spots. I even fostered a baby goat. This machine really helped with that! This will also keep cats from marking as they hate the sent of Wintergreen. What a great machine.
Date published: 2016-12-04
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