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Rated 2 out of 5 by from Great, until it's not. Loved this product when I first got it. So much so that I let 2 of my family members borrow it and then ended up purchasing one of their own. Unfortunately at almost exactly a year after purchasing it started leaking water and shooting steam out the back. I continued to use it very carefully for a few more months. This morning I attempted to use it and it just poured water out the bottom. My floor was a sopping wet mess, and the steamer is in the garbage. Given the cost of the product, I'm extremely disappointed in the product life. If you decide to buy this product, just know you'll likely be repurchasing in a year.
Date published: 2017-03-25
Rated 1 out of 5 by from Among the stupidest design in steam mops Leaves the floor soaking wet, a major slip hazard, and streaks horribly. The pad isn't held in firm contact with the floor surface. Steam condenses back into liquid very quickly in the ridiculous chambers on the underside of the machine head (microfiber mounting plate). The floor looks similar to any mopped floor after the unit passes over it. Stupid design. Microfiber won't clean at all if it isn't healed uniformly against the surface to be cleaned. This machine can create significant damaged to engineered wood floors due to the fact that most of what is dispensed is merely hot water, not steam.
Date published: 2017-04-23
Rated 4 out of 5 by from LOVE MY NEW BISSELL CLEANER! I have owned the last Bissell hard surface steam cleaner for quite a few years and needed a new one. This new one is very lightweight and I don't have to hold the button down for steam. I think this steam cleaned so much better than the old one and I like the wider cleaning path too. Hope to own this one for many years too. Thanks for improving on a good product to make it better.
Date published: 2017-04-15
Rated 5 out of 5 by from Very nice machine I used this machine for the first time on ceramic tiles. It was easy to use and did a very nice job on the tiles. I was very pleased.
Date published: 2017-04-12
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