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Rated 4 out of 5 by from So far I love it! It was very simple to use! I was able to find the best deal for this through the Bissell website so I ordered it and it shipped FedEx. It is slightly heavier than expected but it's got a huge dirty water tank! I can refill the cleaner twice before having to dump the dirty water tank. Has a great suction. I do love the long electrical cord since it can reach so far. Plus when I did my research it has one of the longest hoses. I do wish it had rotating bristles so I don't have to scrub as hard. To clean the suction tube I grabbed a big pot of water and suctioned it up and it worked great! The floors look great afterward!
Date published: 2017-04-27
Rated 3 out of 5 by from Hose needs to be better made The product works well and I use it to periodically clean my stairs. However, after owning for one year, the plastic hose cracked near the attachment head. There is no way to suck up the excess water with the hose. We used duct tape to permanently stop the leak. It works okay but not as good as it did originally.
Date published: 2017-05-21
Rated 5 out of 5 by from Don't change I used forever Great. I'm happy
Date published: 2017-06-02
Rated 3 out of 5 by from Great product with minor flaws We bought this unit 8 months ago for cleaning the carpets and furniture, specifically for pet related needs (vomit, dirt, urine). The unit works extremely well for these purposes, and we have no complaints about its capacity to clean. The negatives are largely regarding the design of the unit and the instructions for cleaning the unit. When cleaning the carpet, pet hair often gets sucked up into the cleaning head, and gets stuck in the cleaning head. More problematic is the dirt and possibly mold that has accumulated along the hose. We have followed the limited instructions for cleaning both the head and the hose, but are unable to clear the hair from the head, or the dirt/mold from the hose. I would recommend this unit to friends because it works well, but there are some design flaws that I would love to see rectified.
Date published: 2017-04-02
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