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Rated 1 out of 5 by from Electrical internals - Planned obsolescence? I actually like wrinkles, but my wife insisted I fix this thing anyway. It's her "nice" one apparently. No heat, no power indicator light when plugged it. I opened it up and saw the problem immediately. The power cable wires land at this terribly low quality press-fit brass terminal connection on top of the cord reel assembly. The mating connectors don't even seem like they're supposed to go together. One of them had popped right off it's mate, and the other one was about to do the same. My expectations for the quality of a product like this are pretty low, but nevertheless I was surprised at the lack of effort put into the design of the electrical connection. It's very fragile. A hard knock could easily break them loose. A soft knock even. Anyway, for lack of suitable replacement terminals I just decided to solder the wires back to their posts and secure things a little better with a hot glue gun. It's a better mechanical connection, but if you end up doing the same as me try to find high-temp solder. The wires power the heater, and there's a chance the normal stuff could melt and the wire come loose again. I used typical solder, and I've been running this one at max for a half hour and it's still going, but long term who knows. A right angle crimp connector would be preferable and probably easier to buy locally if you have some pliers and strong hands to crimp it. (3 x T10 torx screws in the base. Pry off the rubber pads for access. Pull the cord out halfway to get easier access to the hard to reach one. It's through a hole on the handle side of the base, way up in there past the cord retraction button).
Date published: 2017-11-21
Rated 1 out of 5 by from Less than one year old! I bought this item in February thinking Black and Decker was a trusted brand. Today as I was in the middle of ironing, it stopped heating. The light is on indicating it is getting power, but it will not heat up. I tried changing outlets, cleaning the iron, unplugging and plugging it back in. But no luck! Looked online for help and found many similar reviews of this product. Very disappointed.
Date published: 2017-11-18
Rated 1 out of 5 by from Ruined several of my work shirts I've never written a product review before, but was so disappointed in this product that I had to write one. I don't know if this is a common problem or not, but my iron constantly develops this black residue on the surface almost every time we iron. Sometimes during ironing this residue would start to build up, and it has ruined several of my work dress shirts because the residue gets on the shirt and doesn't come off. The iron seems to always stick to clothes as well. We have to clean the iron several times during each use, and scrap off the residue that builds up. Very disappointed in this product as I have several other Black and Decker products that work great.
Date published: 2017-02-09
Rated 4 out of 5 by from Went with this iron, because of the reviews over another brand. So far it's working out well. Thanks
Date published: 2017-11-25
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