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Rated 3 out of 5 by from Only available online We drove all over town to try to find these vacuum cleaner bags so ended up having to order online. Most of the stores told us you had to order online - that they don't sell the bags anymore. That is ok in and of itself. However, the shipping costs at much as the bags so we fell like we had to pay double the price for them. We just don't feel this is a good way to treat customers. If something is not available in the store, online purchases should have free shipping then - for that product. If that were the case, a five star rating would be in order.
Date published: 2016-12-03
Rated 1 out of 5 by from Product never shipped Horrible customer service and order follow up. I bought this item over 15 days ago. At the moment of placing the order, the website stated it was on stock. Now when I checked to follow up. it says is out of stock and doesn't specified even a probable shipping date or if the item is discontinued. Extremely disappointed. Very good vacuum, a nightmare to find the replacement bags. Can't even find after market replacement. Done with Hoover, cancelling order, throwing vacuum to the trash and buying a Dyson, so don't have to deal with bags.
Date published: 2014-05-04
Rated 5 out of 5 by from Great product, great service! We have the Hoover Platinum upright vacuum cleaner and the portable cleaner that came with it and we love both of them. They are the best cleaners we have ever had. We have been buying our bags from the Hoover website.  These bags catch all the dirt and dust and are excellent at keeping the rugs and surfaces dust and dirt-free, and the air clean. The prices at the Hoover website are extremely reasonable, and their service is the best!   
Date published: 2014-09-14
Rated 5 out of 5 by from Genuine Hoover Bags I prefer to use genuine Hoover vacuum cleaner bags to ensure that the Hepa capability is retained. When examining other bags the inferior quality is readily apparent. Whenever shopping on-line I am always suspicious whenever the price is extremely low and they show photos of Hoover packaging. I read the comments from previous buyers. When buying from Hoover I get a good price and know I am getting the real thing!
Date published: 2014-07-23
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