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Rated 1 out of 5 by from Lid Does Not Last The lid broke after barely a year of sporadic use. When I contacted the manufacturer, they said the warranty was only for one year, and I would have to buy a new lid from them. They also pointed out that the lid was a "wearable part that normally is not covered under this limited warranty." It is not unreasonable to expect that the lid would last longer than a year, particularly since the lid include a locking mechanism and a safety feature that prevents use when it is broken. Other than the lid, I really did like this blender; however, based on the customer experience with the manufacturer, I will not be buying another Ninja product in the future.
Date published: 2017-11-20
Rated 2 out of 5 by from Great Blender but does not hold up Owned for about 3 1/2 months, use almost everyday. Excellent motor and multi-blades blend frozen drinks fast. Problem is with pitcher & lid: lid is not made well... gaskets, locking latch and spout cover have all excessive wear or broke. Pitcher is clear plastic and is clouding and rim is warping. Manual says dishwasher safe, but 90% of time I wash by hand with mild soap & sponge.... this should hold up better! PRO: Called manufacturer and they agreed to send me a new pitcher & lid. However, even with proper use & care I don't see them as long-lasting. Therefore, not a good value even with the excellent blades & motor.
Date published: 2012-07-14
Rated 5 out of 5 by from Great Blender !!! I have never had good luck with blenders but wanted a good one for a variety of uses. This Ninja XL works as good or better than Vitamix or other high end blenders. It works great for mixing drinks, smoothies ...crushes ice with ease, chops/ mixes whole fruits & veggies with ease. Easy to operate and super easy to clean...is also dishwasher safe. I probably won't have to buy another blender for a very long time...that's how impressive this unit is. Got a great price at Kohls on this unit.
Date published: 2010-10-21
Rated 2 out of 5 by from not the best It looks great and I was really excited when I came home with my ninja blender. Made my smoothies and it was not as smooth or blended. Very choppy, you can see the bits. My ice was not puréed. Doesn't have many options and for the price, it should have been more powerful. The first time I buy a product because of their name and hype and is disappointed. I'm debating to gift it or return it.
Date published: 2017-11-13
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