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Rated 1 out of 5 by from Lasted 6 months, worthless warranty This rice cooker was fine while it worked for 6 months. It's supposed to have a one year warranty but H.B. wants you to pay them more than $11 to ship it back but then they give you this story about how they want to make it "easy" on you so just cut off the cord, send us a picture and call to pay us $11 and change and THEN we will honor our warranty. WHAT?! No thanks. Why would I go through that trouble and expense only to get another of their poorly constructed appliances? Done with H.B.
Date published: 2017-10-26
Rated 2 out of 5 by from Makes a mess on your counter Looks nice! Cooks rice quickly and relatively uniformly. Warm option will continue to cook the rice so you must remove the cooking pan immediately. It makes a huge mess spewing steam and rice water on your counter and anythings else within 2 feet of the steam hole in the lid. I followed the directions to the letter so not operator error. I will be returning it.
Date published: 2017-11-28
Rated 2 out of 5 by from I bought this rice cooker because of the 16-cup and steamer features but after one use, returned it. Like another person stated, it makes a mess on the counter, spewing out rice water. This happened when making only 3 cups of rice. A smaller steam hole on the lid might prevent this problem.
Date published: 2017-12-12
Rated 1 out of 5 by from Leaves a Mess! This product cooks the rice OK and is easy to clean, HOWEVER, the steam hole made a HUGE mess all around the appliance when it was working! It is being returned for this reason. I want to come home to nicely cooked rice and NOT a mess of dried steam and "goop" all around the counter.
Date published: 2017-11-18
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