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Rated 1 out of 5 by from Defective product This was bought as a gift which we then took to my parents' house, out-of-state. It broke after one day. The crank wouldn't close the umbrella and the crank handle kept falling off. The umbrella is stuck in the open position. I was told we would have to pay to ship the product back (if we could figure out how to close it) to my original shipping location in order to have it replaced. Considering the cost of shipping such a large, heavy product, it makes more sense to buy a reliable product at a better price from a less expensive and more customer-centric competitor. Very disappointed and unhappy, longtime "MVC" customer.
Date published: 2017-07-13
Rated 1 out of 5 by from BROKE THE FIRST TIME USING IT! Although this item may look nice, this garbage product broke the first time using it! Once cranked to the top, it seized up and would not crank back down. I literally had to unscrew and take apart the whole cranking mechanism and psychically pull the umbrella down with force. This item will be returned ASAP! STAY AWAY!
Date published: 2017-06-06
Rated 1 out of 5 by from don't buy it I returned it broken after 4 uses. A piece of junk.
Date published: 2017-05-22
Rated 1 out of 5 by from Don't waste your money I bought this with a more expensive stand from kohls and it's awful. It's so too heavy that with even the slightest bit of wind it will fall over. And there was a small gust of wind and it broke in several places. The bars that extend out are cheap and thin which is where it mainly broke. Very cute but sad it only lasted 3 uses.
Date published: 2017-07-12
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