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Rated 1 out of 5 by from Fine when it works Looks good and heats fine (even on a very low setting it toasts well)...but getting the lever to stay down is a real challenge. I hoped it would "loosen up" with use, but it takes at least 6 tries to depress the lever and get it to stay down and start toasting. Maybe I got a dud, but it is very frustrating. The lever is also plastic, so I fear that it will break one of these mornings when I keep pushing so hard to get it to catch. The only way I can get it to catch is to use both thumbs and hold the underside of the toaster for full leverage.
Date published: 2015-10-03
Rated 1 out of 5 by from Keep warm function charred my bread Not a good functioning product! Bagel function toasted one side and the other side still cold. Used the keep warm function this morning and it totally charred my toast. Had my old toaster for over 20 yrs and finally had to replace because the crumb tray broke. I didn't think buying a new one would be so hard. Mourning my old one :( This one is very large, takes up a lot of counter space compared to my old one.
Date published: 2017-09-26
Rated 2 out of 5 by from Toasts Unevenly The first one I bought was returned as it only toasted one side of whatever was placed in it. The second one does a little better and not sure if it will be returned or not. It was replacing a toaster that I had for 20 years that finally gave out. They just don't make products like they used to. On the bright side, it looks great on my counter top!!
Date published: 2017-11-09
Rated 2 out of 5 by from Poor performance Initially this product worked as it should. Over the next several months, the toast started to get darker and darker on the same setting. We kept dialing it back and now have to stand by the toaster to pop up the slices before they burn on the lightest setting.
Date published: 2017-10-08
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