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Rated 5 out of 5 by from Best one I have owned, except.. Bes carpet cleaner I have owned and the rotating brushes make my burber carpet feel soft. Only problem I have had is in the middle of cleaninf my carpets, i noticed that the spinner brushes just stopped. so I Unplugged the cleaner and thinking something was stuck, i pulled the brushes out *awesome btw to be able to keep them clean*, nothing was in there stopping the brushes, but i looked again and the little plastic piece that makes them spin was broken. still waiting for a response on a replacement part. But, i went ahead and finished the room I was in and it still cleaned just as good.
Date published: 2016-10-14
Rated 1 out of 5 by from Leaks like a sieve. This shampoo vac has everything I needed. However, it leaks terribly; starting from the first time I used it. I bought it mainly for small cleanups and shampooing my couch because I have 2 dogs. The sprayer button sticks open and sprays water everywhere. I have to squeeze it so hard to turn it off that it feels like I'm gonna break it. Also water leaks out of the bottom of the vacuum and I have to put a towel under it to soak up the puddle while I'm using the hand attachment. I have been searching for a different shampoo vacuum and this hoover I have will find a dumpster to go in when I do.
Date published: 2015-02-15
Rated 2 out of 5 by from Low quality parts i bought this about a year ago. The 2nd time the upholstery hose was used the handle broke and water just pours out. Within 6 months the green pin broke, on the brush block, preventing them from spinning and cleaning. The handle on the clean water tank doens't stay in place so the water tank falls off or won't connect. And the tank also leaks when in place and leaves a trail of soapy water.One of the clips that holds dirty water tank also broke off. All in all, the only thing that consistently works is the water ( when tank is held in place) and suction, which I could have gotten from a much cheaper carpet cleaner. 
Date published: 2014-02-09
Rated 1 out of 5 by from Easier to clean the carpets than the machine! I bought this a couple of years ago, and initially was pleased with how well it cleaned the carpets, though I found it very hard to clean the machine which accumulates grit and hair in every little crevice everywhere (even though I vacuum thoroughly first with a top-of-the-line vacuum) .  After three or four uses, the cheap plastic components were breaking when I tried to snap them off to clean the machine.  Stains resurface not long after cleaning.  It doesn't suck up anywhere near the water it dispenses.  And it is still a huge pain to take apart to clean the machine itself!  I won't buy another like this. 
Date published: 2013-06-06
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