If you earn Kohl’s Cash in store, you’ll get a printed coupon.

If you earn it on Kohls.com or with the Kohl’s App, your Kohl’s Cash will arrive via email. We’ll send it to the email address you give us at checkout. You’ll be able to add it to your Kohl’s Wallet from the email, too! (If you’re signed up for Kohl’s Sales Alerts with a different email account, please note your Kohl’s Cash will not be sent to the account at which you receive Sales Alerts.)

You can redeem your Kohl’s Cash in store or on Kohls.com.

You’ll get a Kohl’s Cash Coupon at the time of purchase when shopping in store.

For purchases made on Kohls.com or with the Kohl’s App, you’ll get your Kohl’s Cash via email within 24 hours. Make sure to save this email, since you won’t be sent another email containing your Kohl’s Cash. (Your Kohl’s Cash Coupon isn’t accessible via the reminder emails that follow the initial Kohl’s Cash earned email.)

When you get your Kohl’s Cash email, follow the instructions to print it out or add it to your Wallet in the Kohl’s App. If you want to redeem it in store, it can be scanned from your mobile device by an associate at checkout. With the Kohl’s App, you can also set reminders to use your Kohl’s Cash before it expires!

Sometimes Kohl’s Cash emails get blocked by email filters. If you don’t receive your Kohl’s Cash via email, check the blocked email folder in your account. You also may need to add the email address Kohls@em.kohls.com to your approved senders/address book. If you still don’t see your Kohl’s Cash email, please contact Customer Service at (855) 564-5705.

At checkout, enter the 15-digit Kohl’s Cash number and four-digit PIN, and the value of your Kohl’s Cash will be deducted from your order total. At checkout on the Kohl’s App, any Kohl’s Cash that has been added to your Wallet can be applied directly to your purchase. Promotion dates are based on Central Time and your Kohl’s Cash is only valid during the redemption dates specified. Please note that Kohl’s Cash will be applied prior to percent-off total purchase discounts.

Kohl’s Cash Coupon The Kohl’s Cash number is above the bar code on the back of your coupon, and the PIN is to the right of your bar code.

Kohl’s Cash Email The Kohl’s Cash number and PIN are above the bar code.

Kohl’s Cash in the Wallet The coupon number and PIN are below the bar code.

Yes, of course! We’ll just have to decrease the value of your Kohl’s Cash Coupon.

Did you already spend your Kohl’s Cash? No problem! If you’ve already used your Kohl’s Cash, you’ll get a refund in the form of your original payment, minus the amount of the Kohl’s Cash Coupon you spent.

Are you returning merchandise that was purchased with Kohl’s Cash? Again, no problem. We’ll return the value of the Kohl’s Cash Coupon to you as Return Kohl’s Cash, valid for 30 days from the date of your return.Kohl’s Cash App image>

We’re sorry, Kohl’s Cash can only be used during the redemption dates for the promotion on which it was earned. It can’t be used before or after the redemption period printed on the coupon.

If you scroll to the bottom of the home page on Kohls.com, you’ll find a link to check your Kohl’s Cash balance. You can also check the balance of any Kohl’s Cash added to your Wallet in the Kohl’s App and set reminders so you’ll never forget to use it! Easy-peasy.

We’ll try to help! If you have the receipt from the purchase that earned the Kohl’s Cash, we may be able to find the ID number for your Kohl’s Cash and see if it’s been used. We can only do this if you have your receipt.