We're committed to a cleaner, safer shopping experience.

We want to assure you that we're taking extra precautions to protect our customers, our associates and our communities.

mask

Masks are
now optional

We no longer require masks for fully vaccinated customers, but based on CDC guidelines, we strongly recommend that non-vaccinated customers and associates wear masks in our stores.

clean cart

Increased cleanliness + sterilization

Surfaces will be sanitized between each transaction and in high-touch, high-traffic areas.

wash hands

Hand sanitizing stations

Hand sanitizer will be available frequently throughout our stores.

six feet

Social distancing standards

Floor decals and signs will encourage social distancing. Customers will stand 6 feet apart at checkout.

Protectivebarriers

We've installed protective barriers at each customer transaction touchpoint.

App on phone

Kohls pay Contactless payment

Save + pay with just one scan. Learn about Kohl's Pay.

Fast + Free Store Pickup

Get your order in 1 hour or less!

details

Curbside pickup vehicle graphic

Contactlessdrive up

Buy online, pick up in store shopping cart graphic

In-storepickup

Have a Kohl’s Return?

It's quick + hassle-free! Learn More

Frequently Asked Questions

Are you accepting Amazon Returns?

Are you still doing curbside pickup even with stores open?

How is Kohl's ensuring a safe environment for their distribution center associates?

What is Kohl's doing to support their communities during COVID-19?

VIEW ALL FREQUENTLY ASKED QUESTIONS