how to pick up your order for free

  • 1


    Buy online and choose

  • 2


    Snag one of our prime
    reserved spaces. Score!

  • 3


    Head to the designated
    pickup line
    to get your order.

*Most orders are picked in 2 hours, provided the order is placed within 2 hours of store closing.
You’ll be notified when your order is ready for pickup.

frequently asked questions

Meet Gina, our Free Store Pickup expert! She’s here to explain how easy it is to buy online and pick your order up in store.

Why are some products not available at my local store?
Who can pick up my order?
What do I need to pick up my order?
How long will my order be held at the store?
How will I know when my order is ready to be picked up?
Where do I pick up my order?
View all frequently asked questions


Buy online and pick it up in store—for free! Don't want to wait for delivery? Take advantage of this great free program from Kohl's! Shop our great selection of clothing, shoes, electronics and home decor online and choose to pick up in store when you add an item to your bag. Once you're done shopping and you buy the items in your bag, all you have to do is wait for the notification that your order is ready at your local Kohl's! Orders are usually ready within hours—you can't get much faster than that!

Bring your government-issued ID and pickup notification email with you when you pick up your order at your local Kohl’s. It can't get much simpler than that! Use our free Buy Online, Pick Up In Store program to save you time and money on shipping!