Kohl's purchases can be made via 3rd party same day delivery apps in certain markets. Please use the 3rd party app to see if Kohl's purchases are available in your market.
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For issues regarding Kohl's purchases made via a 3rd party delivery app, please reach out to that specific 3rd party for their customer service.
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Merchandise returns to Kohl's stores will be treated as "non-receipted" returns. Please see the Returns FAQ here for more information on non-receipted returns.