No, we do not charge your order until it ships and is in a "Complete" status. When an item is canceled before your order ships, you are not charged for that item.
Some of my order was canceled.
How did you pay for your order?
- Credit/debit card: Any charge that appeared on your account when you placed your order was only an authorization or temporary hold. Pending authorizations may take an average of 7 days to be released. Your financial institution determines length of the hold.
- Kohl's Card: Any charge that appeared on your account when you placed your order was only an authorization or temporary hold. Pending authorizations may take an average of 7 days to be released.
- Kohl’s Gift Card: The amount used on an order is added back to the gift card when items are canceled from an order. If you no longer have the gift card, contact us here.
- Kohl’s Cash®: If you paid for this order with Kohl's Cash, you'll receive Kohl's Cash back for the amount redeemed on the canceled item(s). You can redeem this Kohl's Cash anytime within 30 days. Sign in to access your Kohl's Cash, or click here if you shopped as a Guest. Once you are signed in, go to Account and Kohl's Cash at the top of the page.
My entire order was canceled.
How did you pay for your order?
- Credit/debit card: Any charge that appeared on your account when you placed your order was only an authorization or temporary hold. Pending authorizations may take an average of 7 days to be released. Your financial institution determines length of the hold.
- Kohl's Card: Any charge that appeared on your account when you placed your order was only an authorization or temporary hold. Pending authorizations may take up to 24 hours to be released.
- Kohl’s Gift Card: The amount used on an order is added back to the gift card when an order is canceled. If you no longer have the gift card, contact us here.
- If you paid for this order with Kohl's Cash, you'll receive Kohl's Cash back for the amount redeemed. You can redeem this Kohl's Cash anytime within 30 days. Sign in to access your Kohl's Cash, or click here if you shopped as a Guest. Once you are signed in, go to Account and Kohl's Cash at the top of the page.