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Rated 5 out of 5 by Best Customer Service This was a gift from my mother to my little ones. She was so excited to give it to them as she demoed it at the store and knew they would love it. Upon opening the game, we found it was missing a key piece, necessary to play the game. I called the customer service number on the packaging and was DELIGHTED by my experience. Someone answered my call after two rings, knew the product well, was polite, intelligible and immediately helpful. The piece in question has been shipped and we will be playing with this game in a few short days! Thanks, Melissa and Doug. Keep up the good work! 10/03/2013
Rated 5 out of 5 by Great game This is a great fun product! fun for the whole family and works great to develop hand-eye coordination, patience, and understanding of physics. It would be nice if there was some sort of expansion that can be added to it to make the game more expansive and even more fun. We try to think of ways to add more people and make the game longer and more difficult but all we can come up with is buying a second to add people and more pieces. All in all a great product and fun every time you play. 11/25/2014
Rated 4 out of 5 by Fun to teach a child balancing! Fun balancing game! We are trying it with our 3 year old daughter, but she gets the giggle fits when she plays! I love to balance, and I'm trying to teach her patience and the art of being calm and steady. It's fun to watch her try, but also watching it come down and laugh together! Teaching her to use one hand is still tricky, but with practice she'll learn! Fun and I think it's great to teach her how to balance. She loves it, and I love doing it with her! 05/09/2012
Rated 5 out of 5 by This game is very entertaining. We enjoyed this game very much. However, the game was missing one piece - one of the small black tip pieces. There were only 3, not 4. Are replacement pieces offered? If so, please send information for ordering replacements. Our only other complaint would be the package. The plastic tube is very thin for holding metal rods, and the lid is not very secure, although the package arrived in tact and secure (piece probably was not lost in transit, just not included in the first place.) This will make it hard to take on vacation or to friends homes. Already looking for a cardboard mailing tube that is the right size. The game is fun, different, and it got pretty exciting! My niece played with us right after Christmas, and she has already purchased her own game. Thank you. 01/17/2014
  • 2016-09-29 T01:55:16.928-05:00
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