Rated 4 out of 5Â by lovelandteach Samsonite Luggage, Ziplite 360 28-in. Hardside Exp
I ordered this luggage for a long trip to California and was looking forward to using it. The luggage arrived quickly and was well-packaged. However, the color was not what I was envisioning ( I believe this was my mistake in choosing from the website) and the luggage looked very awkward to close since it was divided in half and each half could potentially be fairly heavy. Hard to open and close without things falling out. Only one half of the suitcase had a zipped closure to contain clothing, while the other half had only straps. So, I decided to return it. The return was quick and easy at the local store.
Rated 4 out of 5Â by CherieDR Good quality, Mediocre Design
I have traveled internationally twice since purchasing this luggage and it has held up well - for the most part. The material is sturdy and durable but the design of the suitcase itself leaves something to be desired. The zipper is in the center of the suitcase which makes for two heavy sides. Trying to lift one side up in order to close the suitcase it difficult at times and puts a lot of strain on the zipper area. Because of this issue, one of the zipper pulls cracked on my second trip and is basically unusable. Overall, I still like this luggage better than any I have had in the past so I'm giving it 4 stars.
Rated 4 out of 5Â by dcseguin Lock won't work
I bought this suitcase for an upcoming trip, ie.. tomorrow. This is the first time I have tried to use the lock. The lock, which enables TSA to open the suitcase doesn't appear to work. The instructions for operating the lock are merely pictures, no written explanation. I have used other combination locks before, and understand the premise of how to set you own combination.
No matter how my husband or I tried, it is impossible to get the lock to open or to set a combination! You are suppose to insert a bic pen into the opening to set the combination, but the lock will never open! I am leaving on a trip tomorrow, and the lock doesn't work. I don't live in the same town where KOHL's is, or I would return it before the trip.
Very frustrated. Hopefully KOHL's will make this good when I return in 5 days.
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