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Rated 5 out of
5
by
Anonymous from
Beautiful color
I bought this about a month ago. I used it the day it came in to make pierogi dough. Worked like a charm after a little learning curve. HOWEVER, you MUST clean/season the stainless steel bowl as the first batch of dough came out with gray streaks all through it. After looking up what others had written in regards to that issue, I did the olive oil treatment and alternated with the lime juice and salt remedy for about 8 applications and wipe offs before the paper towel wiped clean. After that there were no more issues with metal transfer onto the dough. [This review was collected as part of a promotion.]
Date published: 2017-05-02
Rated 3 out of
5
by
Anonymous from
Love it, but issues with bowl and lift
I received this stand mixer as a gift, and what I was able to make while it was working was amazing! However, the bowl would come dislodged from the base while mixing, so I had to ask for a replacement. The customer service is great, and they sent me another, however the replacement stand mixer was scratched in a few places and the head moves around quite a bit while mixing. I called customer service and once again they were very helpful. They will be sending me another. I hope this one works perfectly, because I love it and want to be able to use it! [This review was collected as part of a promotion.]
Date published: 2017-05-15
Rated 5 out of
5
by
Anonymous from
I am really enjoying my new mixer!
I received my mixer for my birthday in April. Probably not too many 74 year old men can say that! I have always enjoyed cooking and since retiring I do quite a lot of the cooking at our house. I had wanted a KitchenAid mixer for some time but just didn't feel I should buy one since we had an old stand mixer that still worked but was much harder to use. My wife, son and daughter-in-law knew I would probably never buy a new mixer myself so they got me one for my birthday! I really am enjoying it and thank them every time I use it! [This review was collected as part of a promotion.]
Date published: 2017-05-20
Rated 1 out of
5
by
Anonymous from
Poor customer service when I had an issue
Purchased new stand mixer and noticed oil leaking from motor area. Contacted KitchenAide who asked me to send them photos and video of the mixer along with proof of purchase which I did. That was over two weeks ago and I have heard nothing even after a follow up email. The person on the phone was very nice and professional but the lack of follow up is a huge disappointment. We have been a life long loyal customer to this brand but our last two purchases (Refrigerator and Stand Mixer) have been littered with problems and the customer service has fallen way off. [This review was collected as part of a promotion.]
Date published: 2017-05-25
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