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Rated 1 out of 5 by from poor quality product The Artisan Stand Mixer, is good but the attachments are poor quality. The nylon coating is chipping off of the dough hook. I Please stop coating these attachments and make a 18/8 stainless steel metal hook for your Kitchenaid appliances.
Date published: 2017-10-23
Rated 1 out of 5 by from Terrible Chipped coating falling into my dough. I am over it and have thrown it out. I have just spent an hour shopping online for a STAINLESS STEEL version of this dough hook for my Artisan KSM150 mixer and absolutely cannot believe it does not exist. Or does it, and I just cannot find it? I do not want an aluminum version due to the terrible reviews. Stainless steel. Willing to pay more for it. Customer service: I am disappointed to read previous reviews and see the same customer service cookie-cutter response. Please get rid of the impersonal copy and paste. It shows a lack of concern and indicates poor department training. [This review was collected as part of a promotion.]
Date published: 2017-02-08
Rated 1 out of 5 by from coating chipped. I read other people's reviews and noted that they also had same issued that I had. The nylon coating was chipped from the cone side of the bottom and the egg shell like coating pieces were in my breads. Then, later I found that those pieces were from the hook. Therefore, I threw the hook away two times. Then, I bought a burnished beater and it has another problem. Now, I need to find another beater and the hook which won't have any problem that I had before. Otherwise, I need to buy multiple hooks/beaters to exchange every time to find grey gunk or chips? [This review was collected as part of a promotion.]
Date published: 2016-06-11
Rated 1 out of 5 by from broken! bread hook I love to use the bread hook, especially to make soft pretzels and pizza dough. My machine has not been used often since I got it about 20 years ago because it is too heavy to lift and move around. Recently, I remodeled my kitchen and provided a slide out shelf to accommodate the mixer and use it more often. While kneading some dough last week, the hook just snapped in two pieces! The dough was soft and pliable and should not have caused well-constructed metal to break. Chips of the coating came off and fell onto the dough. I had to start from scratch and use my Cuisinart instead. [This review was collected as part of a promotion.]
Date published: 2016-10-29
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