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Rated 2 out of 5 by from Poor Design Although the coffee tastes great and the carafe keeps the coffee hot for hours, the machine is poorly designed. We don't even use the grind and brew option (which was the reason we bought this machine) because the steam causes a buildup of grounds, requiring regular and fussy cleaning. Most disappointing though is the lid, which has a vacuum seal that is nearly impossible to remove at times. We have had the machine for about a year and the seal is now to the point that it's also difficult to put the lid on. I love having a carafe but not happy that it has to be replaced every 9-12 months.
Date published: 2015-10-05
Rated 2 out of 5 by from High Maintenance This coffee maker makes excellent coffee... however it is extremely high maintenance! The grinder constantly has to be cleaned or it will plug up, maybe due to moisture accumulation with the steam buildup. It does come with a tool to clean the grinder shoot.... but it is very annoying. You have to basically disassemble the entire thing to clean it. The quality of coffee is consistent on any setting, and the carafe keeps the coffee hot, but it does get stronger as it sits. After less than 1 year the pump just quit and it would no longer make coffee at all. I threw the unit out.
Date published: 2013-04-25
Rated 5 out of 5 by from Love the grind and brew feature. We bought this to replace our old grind and brew (at least 6 years old). The coffee maker hasn't changed over the years. That's okay. It still brews a great pot of coffee. Like the thermal carafe too. Ordering online and free delivery was quick and easy.
Date published: 2017-05-20
Rated 5 out of 5 by from I bought it for my husband and he loves it! We've had it three years and he grinds fresh beans every day so it's well-made. It's programmed to run when he gets up but it is easy to override the program for a quick start if he wants it to brew earlier on occasion. The carafe keeps coffee hot for hours. There is no reheat feature so once coffee is brewed, the heat turns off which means if you wanted coffee hotter than in carafe, you'd have to reheat in microwave. Not an issue for him.
Date published: 2016-11-13
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