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Rated 1 out of 5 by from Shark bit the dust Purchased this due to the reviews. I grant you, it does a great job. Doesn't give you any warning it needs to be charged, just dies. But I purchased it on August 18th, 2016 and as of January 2nd, 2017 (almost 16 months) it will not charge anymore. It is dead in the water. Of course the warranty is only for a year,. Would I recommend this to anyone to purchase - NO! We didn't even use it all that often, and I always made sure the battery was completely run down before recharging. Believe it or not, Kohl's took this back, gave me a complete refund. You can't beat Kohl's return policy!!
Date published: 2017-01-26
Rated 4 out of 5 by from No regrets; great suction I am not a pet owner but I do own five children. Purchased two of these after reading the reviews (one I gave as a gift). I am impressed by the powerful suction, and I can be found not just cleaning up the initial mess I had in mind, but buzzing all around up baseboards and into adjoining rooms--it's just fun and handy. I am giving it four stars because I primarily am cleaning on hard floor surfaces, and if I steer into the middle of a mess, the side air vents blow the mess on either side of the vacuum around. I can still get the mess eventually, but Shark needs to work on this design issue.
Date published: 2012-01-08
Rated 1 out of 5 by from I received this as a gift for Christmas. By the following April, it had completely stopped working. It would not charge though the charge light would light up when on the charging deck and would not turn on when the power switch was turned on. We contacted the manufacturer about a replacement. We were told this must have been an incident on our part and would not be covered, though we had only owned for 4 months and only used 3-4 times a week. It was never dropped or used improperly, so we are not sure how this is our fault. We can not even return it to the store because it had gone beyond the 90 days since the purchase. What a waste of money!!!
Date published: 2017-06-24
Rated 1 out of 5 by from Attachments don't stay on I only needed to use this handheld vacuum once before deciding to return it, because I couldn't get the attachments to stay on at all! Afterward, I read several other reviews about the battery dying in them as well, but I didn't even get far enough to find that out. Literally, I could get about 2 strokes in before the attachment would fall off. I tried with each attachment, and they all did the same thing. They don't clip in or anything, they just slide into the end, so with the slightest bit of movement they fall right out. I honestly can't believe they still sell these things without having fixed this problem yet.. Definitely brought it back!
Date published: 2017-04-04
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