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Rated 5 out of 5 by from Awesome Purchase I bought this as my wife started working outside the home and needed help keeping up with the household chores. Initially, my wife was a bit skeptical. After the initial use, we got our Shark upright out of the closet to "test" how the Neato performed. The canister on the Shark was empty! We have two dogs (sheltie and golden retriever) and the Neato can handle their hair. Once and a while, the hair will get tangled in the brush, but it also gets tangled in the Shark. End of the day, the Shark vacuum is feeling very neglected sitting in the coat closet as it seldom gets used.
Date published: 2017-11-20
Rated 1 out of 5 by from Took it back I really wanted this to work - I ran it on 4 different occasions and never did get it to vacuum my whole house of only 1150 sqft. Between getting stuck under or behind furniture, it dropped internet connection on 3 of those runs. The troubleshooting guides weren't of any help. Like I said, I really wanted this to work! Although it cleaned pretty well, it missed a single piece of dog food 3 times! I'm not sure if I could have set this to run at night while we slept (if we could have ever gotten it past getting stuck and dropping connection) because it wasn't really a quiet vacuum.
Date published: 2017-12-03
Rated 5 out of 5 by from 2nd Neato and they keep getting better Love these Neato vacuums. Had the first one for 3.5 years and it was great. My only complaint on that one was the Ni-Cad batteries would only last maybe 18 months and were expensive to replace. This new D5 runs on a L-ion battery, charges faster and runs longer. House is 3800+ sq feet, downstairs is hardwood, upstairs is carpet. The new D5 cleans great, runs longer and is quieter than previous model. The phone app is simple to use. It's a great machine. I have 2 dogs and a cat, pet hair used to be a problem.
Date published: 2017-12-01
Rated 5 out of 5 by from Love it! This vacuum has been amazing for this working momma of 4! I have it programmed to run on our main floor at night after we go to bed. I then move it upstairs or downstairs during the day and it does it's thing! I love coming home every day to clean floors! All I do is empty the dirt out of the bin between cleanings, otherwise it's on its own. It transitions between floor types and even cleans areas I never got to with a regular vacuum (under furniture). Thanks for making life easier, Neato!
Date published: 2017-09-19
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