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Rated 2 out of 5 by from Good price bad value Was pleased with this product initially but now that I've had it for 2 years I would not recommend it. It is a bit loud so you'll want to put it in a corner or away from main areas. After 1.5 years we consistently have ice forming in the back and occasionally condensation on the front. I've contacted the manufacturer and went through all troubleshooting with no success. Their answer is to simply increase the temperature of the unit stating the ambient room temperature is too high. I have the AC on and the room temperature is 74 degrees. Perhaps a malfunction perhaps poorly constructed.
Date published: 2017-04-11
Rated 5 out of 5 by from Excellent Customer Service My New Air AWC-270E Wine Cooler is a wonderful addition to our home. It runs as quietly as our previous thermo electric cooler with a lot less maintenance issues. Its design is sleek and attractive and it holds more bottles than more cumbersome units. Mary, in customer service, worked with me to select a model that would be high performance and attractive, and I am so appreciative of all the work and good advice she has given me when I had issues with our thermo electric unit. Mary followed through and insured that we are so satisfied with our New Air Wine Cooler. Thanks to New Air and the Customer Service Team of Mary and Lisa, both of whom know their product and are so helpful.
Date published: 2017-04-27
Rated 3 out of 5 by from Loud Hi I called New Air and asked the question. Is the unit loud? I told the rep the cooler would be placed in our dining area, we have an open floor plan. The reps answer when the compressor comes on there is a noise We placed it in our dining room and wow is it loud, consent hum, when the compressor comes on worse...,distracting. Ive only had the unit 5 days but finding it hard to put up with the consent humming. Im considering moving it to another room. Bedroom perhaps, not very handy but my piece of mind will return. New Air is this constant humming normal? Prior I had a GE profile cooler for 7 years before it died. The unit was very quiet, could not hear it running. It has held a constant Temp 56 very well, varies 2-3 degrees. We are red drinkers only so no chance to see if it performs at a lower temp for whites Thank you Cab fan
Date published: 2016-10-06
Rated 5 out of 5 by from ATTRACTIVE, WORKS WELL AND THE PRICE WAS GREAT!!! I WAS LOOKING FOR A NEW WINE COOLER, MY OLD ONE WAS STARTING TO GIVE ME PROBLEMS! I FOUND THIS ONE ON LINE AND I RESEARCHED IT AND I BOUGHT IT! THE PRICE WAS RIGHT AND THE FREE DELIVERY SOUNDED GREAT! IT CAME IN ABOUT A WEEK. I CHOSE A COMPRESSOR TYPE AND THE TEMPERATURE HOLDS TO THE SETTING. NICE LOOKING AND IT SERVES ME VERY WELL. JUST ONE COMMENT TO MAKE, THE LOCKING DEVICE IS AT THE BOTTOM OF THE COOLER DOOR, ITS TOO FAR DOWN TO REACH IT COMFORTABLY. IF IT WAS AT THE TOP OF THE DOOR INSTEAD OF THE BOTTOM IT WOULD MAKE IT MORE COMFORTABLE!
Date published: 2012-01-26
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