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Rated 1 out of 5 by from Breaks easily and Warranty is a Scam Great suitcase at first. I bought it to have a long lasting piece of luggage to replace my cheap cloth carry-ons. My wife and I each bought one. Both have broken in under a year. The handle of one got jammed and will not retract. The other had the outside case crack. The warranty covered the handle but not the crack. The warranty sounds great at 10 years, but how is the "durable" casing not covered?!?! Do not waste your money or fall for the warranty claims!
Date published: 2017-04-11
Rated 5 out of 5 by from this the perfect luggage for travels the best part is that is light weight and durable. We got 3 of these now.
Date published: 2017-10-21
Rated 1 out of 5 by from Handle snapped off during first use... I purchased this 20" spinner suitcase because of its extreme lightweight design, and the Samsonite brand. During my first trip using this case the telescoping handle snapped right off the case. There are 4 small plastic connectors that connect the handle to the case, and they look to have all broken clean. I took a look at a non-broken one and the connectors do seem fairly sturdy. I may have gotten a "lemon", but I cant recommend it.
Date published: 2017-06-08
Rated 4 out of 5 by from Great suitcase, would like to see one change I love suitcases with 2 compartments. I just wonder why every manufacturer puts the elastic straps that hold clothing in place on the same side as the handle. The telescoping handle makes wrinkles in clothes. The compartment without the handle has a nice flat bottom, but no straps to keep clothes in place. Straps need to be on other side, so I didn't give all stars. Otherwise it is great. It holds a lot and is not too deep to fit under a bed on a cruise ship, which is sometimes the problem with larger suitcases
Date published: 2017-05-22
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