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Rated 1 out of 5 by from Extremely loud motor! The treadmill came in two boxes both were a little beaten from delivery. It took quite some time to put the treadmill together. The noise level of the treadmill will increase the higher the speed. We have our treadmill store in the basement and can hear throughout the house. It is not friendly for use at nights or mornings due to the noise level of the motor. It's not the one if you live in an apartment complex. We have noticed that the walking belt tends to stop unexpectedly during usage even though we have a brand new surge suppressor as recommended. The belt stopped working after 2 days. We have reached out to Healthrider's customer care but have not heard much back. Kohl's customer service is the best, we have arranged a pick up for full return. We will be looking for a different model for purchase.
Date published: 2017-03-26
Rated 1 out of 5 by from Still waiting to use it So we ordered this 2weeks ago it took 1 week to get here. My husband put the whole thing together. We pressed start and NOTHING! Opened up the cover where the motor is and yup SMASHED!!! So the company is sending a new motor within 5-7 business days.... RIDICULOUS!!! So 2 weeks and haven't been able to try the treadmill that we saved to buy!!!!
Date published: 2017-03-10
Rated 4 out of 5 by from The treadmill arrived with a broken motor. We contacted the company who immediately sent the replacement parts and arranged for a service repair man to come and fix it. We are now using our treadmill and have been pleased with it so far. It is a basic treadmill that is serving our purposes at this time.
Date published: 2017-03-12
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