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Rated 1 out of 5 by from Disappointing Initially worked great - boils water quickly. However, the button you press to open the lid is defective and the lid no longer closes AT ALL! Still boils water, but wastes energy because the automatic shut off also does not work anymore. Disappointing. Purchased this hoping it would be durable and last a long time.
Date published: 2017-06-22
Rated 3 out of 5 by from Boils quickly, auto shutoff switch failed This has lasted us three years but in the past 9 months the auto shutoff has not worked. We can't find parts and can no longer use it.
Date published: 2017-06-14
Rated 4 out of 5 by from outstanding, quick, boiling hot, easy to fill The Black & Decker Stainless Steel Electric Kettle is excellent, dependable. I make hot tea several times from morning to evening, this kettle does the job quickly. For the price, it lasts a long time, mine has lasted 2 and a half years, maybe longer than the manufacturer thought it would last, but it has. For the money, I'd recommend this product. Tea water tastes as you'd expect without any metal tastes. The water is boiing hot, and I'd recomment not using underneath a cabinet as the steam would ruin your wood. Buy it.
Date published: 2012-04-22
Rated 1 out of 5 by from Leaked after 3 months of use. I have the same problem as the previous reviewer. I loved everything about this kettle until it began leaking after about 3 months of daily use. After only 5 months, if you forget and leave water in it overnight, it will all leak out by morning. It's such a shame because it really is a very nice kettle in the way it looks, how quickly it heats and just it's overall design. But with that being said, a kettle that leaks water is worthless!! I am unable to find my receipt or else this would have been returned when it first leaked. 
Date published: 2010-10-21
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