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Rated 1 out of 5 by from Bought today return tomorrow We bought it this morning and when we went to try it out, it wouldn't even turn on. The power button didn't do anything and the other button was stuck. We tried it in different outlets just to make sure. We are super bummed cause we were really excited about it.
Date published: 2017-03-13
Rated 3 out of 5 by from Super cute but has button issues I love this style. It's super cute! Its easy to fill and to clean. I've had mine for close to a week now. Just yesterday I began to have issues with the buttons. I keep having to unplug it and plug it back in to get it to work. If it worked properly it would be a 5 star.
Date published: 2017-03-02
Rated 1 out of 5 by from Garbage It didn't work from the moment we opened it. The company sent us a new one on warranty, claiming that they were aware of the issue, but the new one only worked for a few days before it stopped working as well.
Date published: 2017-03-26
Rated 1 out of 5 by from Do Not Purchase Bought this diffuser yesterday. Loved the design as it is very visually appealing compared to what's on the market. As soon as we got it home and plugged in, it was a no go from the start. The lights worked but would not create any mist or steam at all. The little paperwork it comes with does not cover much information other than start up. Had to search the manufacturers website for trouble shooting. Did everything listed to no vail. Went back to Kolhs today to exchange, but asked if I could try the replacement in store before I purchased it. Tried ALL 3 models on the sales floor. All had similar problems, either no mist or button issues. With the first diffuser (purchased) I had to mash the button to turn it on, and the same to turn on lights. When I tried the models at the store all but one button on all the models did not function properly. Ended up just returning it without exchange, the store associate furthered my decision by saying that she had actually seen many diffusers by the brand brought back and marked to be sent back to the manufacturer as defective. Kolhs should just pull the whole line. I like the oils themselves, but the Ellia Diffusers as a whole are not worth the hassle of returns. Would give no stars if possible.
Date published: 2017-04-02
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