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Rated 1 out of 5 by from Don't buy it! I am a Professional Consumer Scientist and sent back a Crosswave to the company for a replacement because the water jets would not put out cleaning solution.The same problem is occurring with the replacement. Your Research and Development Dept. has not done its job. I am doing their job for them. The certified repair man told me that he sees this cleaner for the same problem over and over. I have investigated the design of the out-put jets and find them too small, poorly located and not easily unclogged. You should take these off the market until I can test a newer design. I have used wet floor cleaners for 35 years.
Date published: 2017-08-23
Rated 4 out of 5 by from Quite the test at our house We like it...compared to the the previous product used we find it superior. We are having one problem tho... we are our our second already... as the roll started slipping , soon screaming, before it stopped we bought a second machine and are going to send the first for repair . We are a little disappointed BUT we put these to an impossible test as we use them on all tile house with a lot of little dogs...using it for about 4-5 hours every 4-5 days ...we are fair will let you know how this goes if it is something we did we will move this to 5 stars ... we realize we give a non industrial machine quite a test
Date published: 2017-08-24
Rated 5 out of 5 by from Bissell Crosswave Very impressed with the way it cleaned my kitchen tile and area rugs that I have in most rooms. Easy to use and clean. If there is one downside, I would say it is the multi use roller, which after one use seemed to show some wear with some unraveling. Having said that, it was a no brainer for me to keep this product as opposed to returning. I really like that the Crosswave has a clean water tank and a dirty water tank. Does a nice job and still deserves a 5 star rating despite some roller wear after one use. Depending on how many uses I get out of a roller I could see dropping the rating to 4 if they don't hold up.
Date published: 2017-09-18
Rated 5 out of 5 by from A Dream Cleaning Machine ..... Compared to having vacuumed my hard wood floors separately in the past to pick up all loose dust and dirt, and then having had to pass a wet sponge mop using a bucket of vinegar water, the Bissell CrossWave is a blessing. I used it on both my hard wood floors and to clean my area rugs and it worked like a dream. I admit it requires some degree of clean up of its various parts but I think it is well worth the effort when you see the nice results, and are able to clean your floors and rugs so much more quickly and efficiently. I highly recommend it. It pays for itself over and over with each application.
Date published: 2017-07-22
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