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Rated 5 out of 5 by from FIX FOR JUMPING PROBLEMS. FIX FOR JUMPING PROBLEMS. We had an issue where the trains would NEVER make the jump but we simply used WD40 (doesn't smell great, but it does the job. You might find over lubricants work). Makes it EVERY time! Let me know if this helps you.
Date published: 2016-12-25
Rated 1 out of 5 by from Initially good but ends in product failure This was a Xmas present for my kids and I was initially pleased by its design and concept. However, after frequent use of the track, not only are the rails on the track worn and left with plastic deposits from the trains, but those rails also cause deep grooves on the underside of the engines that came with the set in addition to the engines that we already own. This results in the engines that came with the set not being able to make the jump, but all of our other engines also being made unable to make the jump. This set, although initially good, ends in failure and continuous damage to other engines which further decreases the usability of the set.
Date published: 2017-01-21
Rated 1 out of 5 by from Does not jump Put together the track. It came with spare track which i verified by counting every piece, that was a little confusing. The elevator works but thomas doesnt make the jump or even make it through the red portion half the time. Now my father and i are experienced engineers so we decided to inspect it. After inspecting it we found out the thomas train generates drag. The track scrapes against the bottom of the train which robs all of its momentum. You can see the red part of the chute with black streaks where the train transfers part of its black coloring. Underneath the train you can see where its rubbing off in the same design as the chute. [This review was collected as part of a promotion.]
Date published: 2016-11-07
Rated 2 out of 5 by from Works less 10% of the time I have a 4 year old that requested this and ONLY this toy from Santa. We spent roughly 90 minutes setting it up only to find that Thomas does not make the jump. He lands about 3 inches short. In less than 48 hours and well over 100 jumps, Thomas has successfully made it about 3 times. We've been able to "help" Thomas make it by pulling apart the two water pieces and overlap them to make it "work." I understand it that Thomas isn't expected to make 100% of the jumps, but I do expect for Thomas to successfully make the jump well more than 3 times per 100 jumps.
Date published: 2016-12-26
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