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Rated 1 out of 5 by from HORRIBLE!!!!! I read the reviews and saw some of the complaints. I figured that some of those were just bad brewers. I gave it a shot. Now after 2 months I want to pull my hair and gouge my eyes out. I've wasted more cups than I've brewed. Constantly gets the interrupted brew message. I've cleaned the needle more times than I ever did in 6 years with my old one. If I hadn't paid so much for it, I'd throw it away. Do yourself a favor, please, get another model or even another brand. Trust the reviews on whatever you decide. This thing has taken years off of my life and I just want a cup of coffee.
Date published: 2017-03-30
Rated 1 out of 5 by from Not a "Good Morning" cup of coffee First off, I want to say that Keurig is a great company to work with. Now to my complaint. Why won't my new Keurig safely brew my McCafe pods? It will brew one but the next cup is full of coffee grounds. I have wasted so much time and money cleaning up this Keurig mess. With this Keurig pod, it is a 50/50 chance that I will get my morning coffee. My McCafe pods say Keurig on them and have the scan code. The McCafe is my favorite coffee along with Krispy Kreme. The latter works fine. My advice---Do not buy if you want to enjoy the McCafe coffee. Help! I am now going to toss my McCafe morning coffee.....again.
Date published: 2017-01-04
Rated 5 out of 5 by from My granddaughter bought this for my birthday I received this keurig475 for my birthday, first let me say it is not my first I originally had one of the very first keyring then moved up to a two hundred series, then this wonderful machine. So far I have handed down the first two but do not see this wonderful machine leaving for a long time. Love carafe feature especially when we have company..It is so easy to keep clean and every cup is like that first cup you get from a new brewer. Their brewers are great and their customer service always seems to answer you with a smile.
Date published: 2016-12-12
Rated 1 out of 5 by from Won't work with water from a water softener According to Courtney at Keurig, the 2.0 system is "delicate" and will NOT work with tap water filtered through a home water softener. What??!! Courtney suggested I use bottled water in my Keurig 2.0. NOT happening. I was never able to successfully brew a cup of coffee as the grounds would "swell" and expand out the top of the K-cup, which stopped the brewing cycle and/or left about two tablespoons of grounds in my cup. This is my third Keurig but first 2.0. Guess I will try to find an old version. All the above information is from my mom, as this was a gift for her!
Date published: 2017-04-20
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