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Rated 2 out of 5 by from Baby blue shelf - disappointing defects After looking for a simple shelf for my babies' room I was excited to see how cute this one looked online. I ordered two versions of this shelf - one in pink and one in blue for my twins. For the price I thought it might be assembled, but it was not (but it was only a little difficult to put together). Once assembled it would have been adorable - but the blue paint had at least 10 visible flaws in it! I reordered several times hoping I just got a defective shelf and while the pink one looked perfect the blue version had the same defects in the paint and wood repeatedly (white flecks all over the blue lines that looked like splattered paint, dented wood areas). Returning was a pain because you have to return to the store and reorder the item (which the customer service agent on the phone said the store would do for me and then they refused and I had to keep calling back myself!). If the blue shelf would have come as well painted/not dented like the pink shelf I would have given it 4 stars! Kohls.com eventually gave me a discount to keep the defective shelf and I am going to try and paint over the defects. The only other disadvantage of this shelf is how difficult it is to hang on the wall. The mollies for both shelves were useless because they were not split on the ends so I had to throw them away and get new ones and the only way to hang this shelf is leveling it on two screws in the wall. In the end I did keep the self because of the additional discount offered after being upset about repeat visits to the store to return/exchange and being pregnant! At least Kohls.com was very accommodating!
Date published: 2017-07-15
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