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Rated 2 out of 5 by from r Nice product but not every thing works, Got this for husband as Christmas present and was excited to give it a go. He charge the battery, put SD card in camera slot and took for a spin. it flew nicly but could not get the camera to work either in video or to take still picture. Sent message to support@propelcare.com and went on facebook, left message at Customer Service Team at 949-566-9573 and thus far gotten NO response. If this is not resolved in the next week I will have to take product back to Kohls and return it and maybe different brand. looks like a nice item just not happy with lack of customer service thus far.
Date published: 2017-01-02
Rated 5 out of 5 by from well... I purchased the drone, didnt really read the directions but said to my wife as i walked out the door, lets see how long it takes to get this stuck on the roof... It took off and i did somethings and then i went over to my neighbors to borrow a ladder to get it off my roof. Decided to read the instructions, watched a youtube video and now this is the best thing i have ever bought. Enjoy the way it moves and responds and my only wish is that the battery would last longer than 10 minutes! I have been out every night flying it and once you master the controls its a ton of fun! I only wish it came with the SD card, I havent been able to buy one as of yet to do videos, but cant wait... dont hesitate to buy, its well worth it!
Date published: 2016-10-20
Rated 3 out of 5 by from Drone works camera does not. The drone works and flies well but it was recieved with a broken camera. It says on the box that there is a 3 month warranty and it comes with a invitation for propel membership. I've tried contacting them several times. No answer on the phone and the email address that is provided doesn't work or doesnt exist. So it's a decent drone but if you plan on using the warranty this company does not stand by it's product. Be prepared to have to purchase any replacement parts even if it was shipped defective. Also the landing gear broke after the first hard hit one the second flight.
Date published: 2016-12-28
Rated 1 out of 5 by from Highly unstable and broke after 5-6 uses I bought it from Kohls during Holiday season. I opened it two weeks ago and went to a big grass field to fly it. It never goes straight up, keeps on shaking all the time and maneuvering is very difficult. It changes direction on its own even when there is no wind or you don't touch the controls. It's highly unstable when in flight with fragile parts. Worst part about this drone is; it's almost impossible to land it safely. As soon you reduce the throttle to bring it down, it crashes to the ground. Now one of its blade doesn't propel at all and it stays on ground. Few days ago, it was a drone which was hard to fly and now it's a drone which doesn't fly.
Date published: 2017-05-18
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