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Rated 3 out of 5 by from Not as Descibed I ordered this umbrella in the color "Nantucket Stripe". The umbrella itself is of decent quality. The decorative ball on top is made of cheap plastic that has excess plastic hanging off of it -- the crank is also made of cheap plastic that was scratched when I opened the box. As I stated, this item is not as described because the umbrella design itself did not arrive as pictured online. Even the picture of the item on its packaging does not match the item in the box... I am very disappointed and aggravated that I need to return this item in-store, just to order something else online and will have to pay for shipping again...
Date published: 2016-07-11
Rated 1 out of 5 by from Defective product This was bought as a gift which we then took to my parents' house, out-of-state. It broke after one day. The crank wouldn't close the umbrella and the crank handle kept falling off. The umbrella is stuck in the open position. I was told we would have to pay to ship the product back (if we could figure out how to close it) to my original shipping location in order to have it replaced. Considering the cost of shipping such a large, heavy product, it makes more sense to buy a reliable product at a better price from a less expensive and more customer-centric competitor. Very disappointed and unhappy, longtime "MVC" customer.
Date published: 2017-07-13
Rated 2 out of 5 by from Lasted One Month Bought this umbrella on clearance in end of July. It was hard to crank. That should of been a red flag. By the end of August it wouldn't crank down like other reviews. The handle screwed off trying to close it. My husband had to get tools just to close it. It is in the back of my car going back to the store.
Date published: 2017-08-30
Rated 1 out of 5 by from BROKE THE FIRST TIME USING IT! Although this item may look nice, this garbage product broke the first time using it! Once cranked to the top, it seized up and would not crank back down. I literally had to unscrew and take apart the whole cranking mechanism and psychically pull the umbrella down with force. This item will be returned ASAP! STAY AWAY!
Date published: 2017-06-06
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