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Rated 3 out of 5 by from No power I bought this to replace my old vacuum which I loved, but sadly, the hose is beyond repair. I have many, many stairs so I thought I'd purchase. I love the convenience of the cordless vacuum. It's a great concept, it's just that this has no power. I've read other reviews, and since mine is straight out of the box, brand new, it's not clogged. My old vacuum used to suck up socks in the blink of an eye. This can barely pickup a piece of lint. I'm very disappointed. Great concept, easy to use, just a lack of power. For the price, it's a bit disappointing.
Date published: 2017-06-18
Rated 5 out of 5 by from Best customer service and product warranty ever I was surprised and amazed when Bissell promptly responded to my email regarding the problems I was having with my cordless Powerglide Vacuum. I had bought 2 a while back, and one of them never worked. The other is fantastic. So I finally got around to trying to troubleshoot it. Jack at consumer care helped me, and we determined it was likely the battery. A few days later a new and free battery arrived. I realized the charger was also a problem and he said "no problem" and gladly sent out a new one. Thanks for the hassle free service.
Date published: 2017-06-25
Rated 1 out of 5 by from Angry mom WORST VACUUM OF ALL TIME!!! I'm so frustrated with this VACUUM cleaner. It can't be returned as it was an airmiles purchase and it was a collasol waste of thousands of points!!! I'm raging... I had a very nice lady from customer service with Bissell help me with the problems we were having and it worked only ONCE after that it has been a huge waste of time... this VACUUM cleaner makes me want to cry!!! DO NOT WASTE YOUR MONEY!!! Has no suction and clogs like you would not believe in multiple different places because it has a p-trap design in 4 spots. Horrible design, I can't believe its still on the market.
Date published: 2017-05-28
Rated 1 out of 5 by from Have no idea yet. So far I have not been able to use it. Will not start. Right now is at a Bissell repair approved service and they think it is the battery supplied that is the problem. They ordered a new one which will take a week to get here. Bissell had told us to return to the store if we want to return it but Kohl's says not to return to them. ?????
Date published: 2017-05-23
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