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Rated 1 out of 5 by from Known band default... There is a known default with the bands on this tracker... they bubble and fall apart. I had my 1st on under 8 months when my band bubbled. I am far from rough with my trackers. Customer service immediately sent out another as I was within the 1 year warranty. Now, 6 months with my 2nd tracker, the band has bubbled. Customer service will give me 25% a full price tracker if purchased from their website. So beware, 2 trackers went bad in less than 2 years. For the cost, I would expect them to last longer or for FitBit to rectify the situation a little better. Double check their FAQs, this has happened to many.
Date published: 2017-05-10
Rated 5 out of 5 by from A switch from my Fitbit Flex. Alot of people complain about stair count. However, if they knew how they were calculated that may give some insight as to why their numbers are off. Fitbits are best with step based exercise regimens (running, walking, etc). With this one you can put it in activity mode and even if it can't track steps(weight lifting) it can still pick up your HR and give you a calorie burn estimate. I had a great customer service experience and the website is pretty informative gives information on all the functions the HR does. Also they have forums you can post questions or see if anyone had the same question as you. *couldn't think of any real cons.
Date published: 2015-01-21
Rated 2 out of 5 by from The HR tracker & stairs counter is not accurate I bought four of these for Christmas and all four of us agree....the HR tracker is not accurate (as far as 60 beats a minute off!!) We also all agree that the stairs counter is not accurate. It gives you a "rough" idea, but definitely not accurate. I love that this tracks my steps and has an online program I can monitor my progress and challenge my friends. I believe the sleep tracker only thinks your awake if you are moving around. If you are lying there awake, but not moving, it tracks you as sleeping. If you want to monitor your steps, go with a lower model where you'll get your money worth.
Date published: 2016-01-24
Rated 4 out of 5 by from Love it love it love it - only one negative I love this product so much. It tracks my exercise, food and best of all my sleep and this is important to me since I have chronic insomnia. I just have one problem so far and I think it is specific to the one I have. It isn't holding the charge like it should. Otherwise a full 5 stars. I haven't had it long so I will wait a bit but if this keeps up I will take it back and exchange it. Kohls exchange/refund policy is great. One of the best so I expect no problem with that. I will definitely NOT get a refund. Will just exchange for another one. Don't think I can get along without it now. IT'S WONDERFUL.
Date published: 2015-12-23
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