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Rated 1 out of 5 by from happy ending to problem As with many of the reviews I read it worked great for about a month and then out of the blue stopped working and wouldn't charge. When I called customer service they walked me through possibles fixes and when nothing worked, they cheerfully offered to send me a different model free of charge and apologized for the defective product. Clearly this model is a stinker, but Bissell has stood by their product in a professional manner and I hope the new one arriving will be terrific.
Date published: 2017-09-20
Rated 1 out of 5 by from Use once and throw away Use this product once and when ran out of power would no charge. Have tried charging for over 3 times at 8 hrs a time and still no power. Worthless unit.
Date published: 2017-08-20
Rated 1 out of 5 by from What a waste of money Not even 6 months old and the battery does not charge anymore. I went from a dyson to this thinking it will lasted but turned out to be a waster of money. I never had a vacuum just stop working like this, in such a short period of time. As I see many have the same problem, you would think bissell would correct or take this off the market, instead of taking peoples money. Its unfortunate because I just had a layoff and to spend another $100 or so to get another vacuum less than a 1 yrs old is so unnecessary. I was a loyal customer but looks like things will change.
Date published: 2017-06-22
Rated 4 out of 5 by from Great little vacuum! This little vacuum is great! I already have the Hard Floor Expert canister vac, and bought this for my area rugs. I also found it works well for quick cleanups and it is lightweight so it's easy to run up and down the stairs with it. Being cordless is a nice feature, since I don't need to keep unplugging it to move from one room to the next (or up the stairs). The detachable hand vacuum is another great feature. The dirt cup and filter are easy to clean, and the folding handle means I don't need a lot of storage space. The only (minor) downside is the battery only lasts about 20 minutes and takes several hours to recharge. I have to work fast! The price is right, too! This is a lot of vacuum for under $100.
Date published: 2017-09-08
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