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Rated 5 out of 5 by from Great product for the money I am so glad I bought this machine! I actually puchased a Hoover, but upon getting it home, I felt that it was so lightweight that it didn't feel substantial Upon researching, I found that Hoovers are made in China; Bissels in the US, and I wanted to buy US made, so returned the Hoover. This little machine is simple to use, and did a great job! It comes with cleaning tools and can be taken apart so I could actually clean out from the inside, all the wonderful Lab dog hair inside. It is easy to maneuver and has a stair/furniture tool. So glad I purchased this and would recommend it highly! Worth the money.
Date published: 2017-09-26
Rated 1 out of 5 by from Dog Hair stuck in the curved narrow intake YUCK!! I had high hopes when I purchased the Bissell ProHeat 2X Revolution Pet Upright Carpet Cleaner. the pet hair that gets trapped in the curved narrow intake is gross and very annoying. I vacuum before I used this carpet cleaner. And there is the dog hair stuck , I have tried blasting it out with water waiting until it dries and blowing it out. Ughhh so very annoying. I have only used this carpet cleaner 3 times. I am glad I purchased from a place that will refund me even though I purchased last year. Will purchase something with a better design.
Date published: 2017-11-02
Rated 5 out of 5 by from Nice to have a machine do what it says it will It is refreshing to be emailing a company about a positive subject. We bought this scrubber last year because we have 3 German Shepherds and a woodshop attached to the house. A good formula for carpet nightmares. This is the 2nd scrubber because the first one had a terrible leak while it was just sitting. I contacted customer support (John, I believe), explained the problem and arranged to get it replaced. No hassle, argument, nothing. Just a good experience during an aggravating situation. I just finished scrubbing the carpets again with my Bissell and it seemed like a good time to let you know you have a good machine and it is appreciated. I don't think the dogs care for it but that is their problem.
Date published: 2017-10-31
Rated 1 out of 5 by from Save your money.. We bought this machine last Fall and used it one time. It seemed to work fine. After sitting in the storeroom all winter we took it out to use for Spring cleaning/ it will not suck up the water now. The thing looks brand new....after reading the manual and watching the videos nothing will make this this thing suck up the spent water. This was a bust. The price was right..but if something doesn't work...the product has zero value. The service number is a joke....you get a recording to stay on line.....and stay ...and stay. I live in a major city and rhe closest service center is. over 50 miles.....
Date published: 2017-05-23
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