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Rated 1 out of 5 by from Could have been great, but they fell short. Could have been great, but they fell short. Shortly after I purchased these, the right earbud started cutting out and within a couple of days, would barely play any more. The left one played fine. So, I contacted Altec customer service and they did a warranty swap. I did have to pay for return shipping, but it was cheap. I received the new set about 2 weeks after sending the old ones and, although they do work, they have a huge flaw that the original set did not have. There is about a 2 second delay on the audio; which means if you're watching a video/movie (stored or streaming) or taking a phone call, it's terrible. They're basically unusable in those cases. Just listening to music and they're fine. Well, I contacted customer service again and they had me do a hard reset and try another device; same thing. So, they said they will send another pair, but only if I send these back and pay for return shipping again. I was polite, but said that I am not paying for return shipping on these, because I just received them as a warranty replacement. They would not budge. Well, I guess I have my cheap pair from the bay to use, which have terrible battery life, but work just fine. Oh well.
Date published: 2017-06-15
Rated 5 out of 5 by from Awesome Product!!!! This is an overall great package. The sound is amazingly clear and the bass is perfect (not overwhelming). It is light weight with perfect fit customization. Crystal clear phone calls and also people can hear you crystal clear. Crystal clear microphone. FINALLY STEREO PHONE CALLS!!! AWESOME! Most other Bluetooth devices like Jaybirds which are twice as expensive and the call quality sucks. These are way better!
Date published: 2016-04-28
Rated 4 out of 5 by from Good Value Sound is great-I don't find these to have too much bass at all. The only downfall is the receiver in the back tends to weigh the headset down, but the battery is great, sound is great and the fit is fantastic. I usually wear kids earbuds because I have little ears and a hard time with regular sizes but all the options that come with this set allowed me to find a great fitting option. RECOMMEND!
Date published: 2016-02-03
Rated 1 out of 5 by from uncomfortable My reasons for one star is the fact they hurt, you can't wear it without the weight pulling on your ears and it doesn't have a good range. And finally, I purchased a pair of USED earphones! Someone obviously returned these since I found ear wax in the silicone!! NASTY!
Date published: 2016-09-29
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