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Rated 1 out of 5 by from Bad Lid, Breaks or Gets Stuck The plastic broke on the lid hinge. First one side broken, but I tried to keep using it. Now the other side is broken as well, and I have no lid. This seems to be a common problem. Bonavita does not offer replacement parts for this. I would not buy it again. At such an expensive price, it should last more than 1 year and 1 month!
Date published: 2017-01-26
Rated 1 out of 5 by from Short Lifespan This is our second Bonavita kettle of the same make and model. For our first kettle, the lid broke fairly quickly and wouldn't pop up like it's supposed to. We worked around that problem by filling it through the spout, and then the kettle stopped heating altogether. We replaced it with another of the same make an model figuring we did something wrong the first time, and our second one has now stopped heating as well, after only 3 months of use. Very disappointed.
Date published: 2016-08-24
Rated 1 out of 5 by from Didn't work on arrival I had to return this product because the electronic temperature controls did not work properly (at all). I was able to heat the water but I was not not able to properly set temperatures or set the temperature hold. I had high expectations of the product based on all kinds of positive reviews on Bonavita products. I was looking to buy the coffee maker too but now I'm not so sure...
Date published: 2015-11-28
Rated 3 out of 5 by from worked for a year I enjoyed using this during the time it worked for me. i used it about 3-5 times a week as a single person, just boiling water for tea, the programmed temperatures are nice for tea people, but the issue i suffered from just a month outside of the warranty time was a common complaint seen on this device, which means this is almost a defect by now. the lid stopped popping open on me, without any forewarning, it just stopped responding so now my lids always open. i would open the top and probably it is a simple fix, but there is no easy way to open the lid up because theres two screws where only a 1/2inch long screwdriver would fit (or you had a right-angle mini screwdriver). aside from this flaw, the unit has worked for me.
Date published: 2016-09-25
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