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Rated 3 out of 5 by from Lifetimes customer service was terrible. I was so excited about this basketball system. I had ordered it 2 weeks before my daughters birthday so that we would have time for the cement to cure etc...well, it was missing all hardware and even brackets to put it together. I called lifetimes customer service and was on hold 20 minutes before even getting a human. When finally a woman answered, she was very nice and said, no problem. We'll get those missing parts out overnight. Well....my daughters birthday came and went. 7 years old. NO BASKETBALL HOOP. When I called the company back and waited another 18 minutes....I ended up getting hung up on after being told to hold. I'm very disappointed. I'm hoping my parts will come soon. I just received an email stating Monday they will arrive.
Date published: 2017-04-15
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