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Rated 2 out of 5 by from Terrible instructions The instructions are the worst. The parts are not to scale and they refer to everything as ABC and ABJ but the parts don't have labels on them. The fit for the backboard is so tight that if you tighten all the parts as instructed prior to trying to attach you have to take everything back apart again. There isn't a single video on this website or all of Youtube to show if your using the wrong screws since, once again its label in three letter combinations that aren't on the parts. If this company had an simple 8 to 10 minute instruction video laying out the parts and how to fasten together it would be much better.
Date published: 2014-12-25
Rated 5 out of 5 by from Customer Service I bought this second hand and there was some wear on it. I did not have an original receipt and it needed some replacement parts. I called Lifetime and told them my situation - to which they were able to provide me with the replacement parts at no cost to me and in a timely manner. Would highly recommend this company.
Date published: 2017-11-27
Rated 4 out of 5 by from our 3 kids love it (ages 9, 8, 5) We bought this as a birthday gift for our son. It took me and my husband 3+ hours to put together. I disagree with the other reviews about bad directions. The directions are not difficult, but you have to follow each step very carefully.
Date published: 2015-04-22
Rated 3 out of 5 by from Great Hoops... for indoors I work at a school. We purchased 4 of these hoops. We have 2 inside and 2 outside. They all get LOTS of use. The ones inside have held up wonderfully. Unfortunately, filling the bases with water did not provide enough support to keep the hoops on the ground with the heavy winds we get in the Colorado foothills. The wind has blown them over several times destroying the rims. We are getting new rims and filling the bases with sand. Hopefully, that will help.
Date published: 2016-02-11
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