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Rated 1 out of 5 by from Plastic taste even after months of use This kettle was purchased for use in our small company office, hoping the higher price tag would indicate a higher quality product capable of providing years of service. We have had it for about 3 months now, and even after boiling 5+ kettles full of water each day, a strong plastic taste (and smell) still remains in the water. This is especially bad for herbal tea. Even though the build quality, look, and feel of the kettle seem very nice, I cannot recommend it due to the taste of the water.
Date published: 2017-11-15
Rated 1 out of 5 by from I really wanted to love this kettle We registered for this kettle and received it as a wedding gift. My husband and I drink A LOT of tea (4-8 cups a day). I have stopped using the electric kettle because it leaves a very strong plastic and metallic taste. I am not sure if we got a defective kettle or if this is the norm with this product. I want to return it to the store I bought it from but am not sure they will take it. Does anyone know whether kitcheaid would replace it for us?
Date published: 2017-11-22
Rated 1 out of 5 by from Great little kettle but.... This kettle works great and has a small footprint on kitchen countertop. BUT after only a few months use, has started to rust on the top, both on the body rim and the lid. Not the performance I expect from a KitchenAid product. Spend a little more on this product, maybe rustproof ring around the top of the body, how much more could that cost you. Id pay a little more to have it last more than a few months.
Date published: 2017-11-05
Rated 1 out of 5 by from Wanted to Love This Kettle I fell in love with this kettle when I first saw it; it was exactly what I was looking for. However, after only a few months of using it, I have been forced to boil water for my tea in a saucepan, as the water boiled in my electric kettle has a very strong chlorine smell and affects the taste of my tea. I have tried cleaning the filter and rinsing the kettle with vinegar as suggested in the manual, however, the chlorine smell remains. I am very disappointed, as sadly, I have to return my kettle.
Date published: 2017-10-15
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