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Rated 4 out of 5 by from Comfortable, but warm I read reviews before purchasing this mattress topper. The only negative comment I consistently read was that it was too warm. I was not concerned about this factor, because I am always cold. The reviewers are absolutely correct, this topper even made me sweat! Since it really does make for a much more comfortable sleep, even with my chronic back pain, I decided to make this work. I removed my heavy blanket from the bed. Now, I get a much more comfortable sleep without too much heat. I am a little worried about what will happen when it is no longer winter and cold. Wish they could make a product that works this well without the added heat.
Date published: 2016-02-12
Rated 4 out of 5 by from Happy with my buy, I recommend it! So far, I am very satisfied with this topper. Delivery was super fast, it did not have a strong smell, I was able to sleep on it the same day it arrived after allowing it to air for 5-6 hours only. When I first tried it I thought it was too soft (I have had other toppers that were so soft that you would sink in and still feel your old mattress!!). But I gave it a chance and couple of days later I got used to it. It is not soft, it feels right, very comfortable. Yes, I recommend it!
Date published: 2017-04-30
Rated 5 out of 5 by from Smooth Purchase and resolved product problem The mattress topper was delivered timely. Actually, it was delivered faster than expected right to out front door. I opened the box and carefully removed the contents, noting that there were some lose cardboard pieces in the box. The mattress topper comes wrapped twice to keep it compressed; however, on opening I noticed several small poka holes and one pretty good size tear in the material. I called the company, and provided them with some pictures and details. They sent a replacement. Not too sure what I'm going to do with the original! I think the company provided excellent customer service by standing by their product. I'll buy from Serta and Kohls again. Trust and integrity matter. Rod
Date published: 2017-04-01
Rated 4 out of 5 by from Very comfy I would give this a 4 1/2 if I could only because of the SLIGHT lingering smell after 4 weeks. It is not so bad that you notice it unless you put your nose into it. I have purchased memory foam toppers before so I am pretty confident that the smell will dissipate eventually. It came rolled up very tightly and bound but bounced right back into shape almost immediately. We did air it out several days before putting it on the bed. As for comfort, it is awesome! Very comfortable! I would buy it again. Great night's sleep. It's reversible. We are sleeping with the smooth side up. Have not tried the ripple side up.
Date published: 2015-12-09
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