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Rated 5 out of 5 by from Just Wonderful! I purchased this ice maker because I got tired of wasting money fixing my refrigerator freezer ice maker, and regret I didn't do it sooner... This "bad boy" pumped out the cutest little cylinders of ice in about seven minutes and kept on until the basket filled up. Woo hoo! My ice woes are over.. Well worth the money! I have to also mention that the customer service is top notch! When I had a mix up with my order they were "Johnny on the spot" Thanks to Mary in customer service and her dedication to make sure I was satisfied I'm a happy camper! I will be a repeat customer in the future:))
Date published: 2016-12-18
Rated 5 out of 5 by from Excellent Solution For Entertaining This was a perfect solution to our lousy refrigerator icemaker that takes forever to recover when emptied. This portable machine makes ice in about ten minutes and keeps making it as fast as you can use it. I empty the ice in the morning when its full and put it in a ziplock bag in the freezer because I'm paranoid about not having enough ice. We rarely have to use this stored ice.
Date published: 2017-02-02
Rated 5 out of 5 by from Great product from an amazing company! I purchased a portable ice maker (Al-100s) and love it! Was originally a gift for my wife and has become a stable in my kitchen! The motor on mine quit working. But! Upon informing the customer service dept of what had happened they very politely apologized. In my email the following moment I had received an email with a tracking # for my replacement! In 2 days I had my new one at no cost for shipping this new one or to have my other one sent back for repair! In short great product from an even more amazing company!!! Thanks again for the above and beyond phenomenal service!
Date published: 2016-09-20
Rated 4 out of 5 by from Great little ice maker that pumps out the ice This little guy is a great addition. The 3 different ice cube sizes are a perfect variety, and it's very simple to use. What else is nice is that the reservoir for the water is right below the tray that holds the cubes so if they melt a little before you can get them out, the water just drips down and is reused. The only drawback is the basket that holds the ice isn't super big and fills up quickly, and that causes the unit to stop making ice, so you have to empty the basket about once an hour so it will keep producing ice. Other than that, glad I made the purchase.
Date published: 2016-07-12
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