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Rated 3 out of 5 by from Not Cool Bought 2 of these pillows at a Kohl's store. The pillows felt slightly cool through the plastic protective covering. Both my husband and I agree there is nothing cooling about these pillows. Very disappointed. Serta should remove the word "cooling" from the protective cover. We decided to keep the pillows anyway because the memory fill works. Overall we have used these pillows for over a week and except for not being cooling they are nice pillows. I would have liked to give a rating of 2.5 overall. I did give a 3 because the pillows seem to be a good quality.
Date published: 2017-03-14
Rated 3 out of 5 by from This product is too large for comfortable sleeping I was disappointed in the large size of this pillow. I expected a smaller version. I should never have ordered them sight unseen. It is difficult for me to visit the store because of my health but should have known better. Perhaps I did not read the description thoroughly. I will assume part of the blame.
Date published: 2017-03-07
Rated 5 out of 5 by from Love this pillow! this pillow has the perfect balance. Not too soft / not too firm. I have been using it for 2 weeks now and I notice a big difference. I feel more rested and less neck pain. Definitely recommend
Date published: 2017-02-06
Rated 4 out of 5 by from Exactly what we wanted I know it seems ridiculous to write such a long review for something such as a pillow. But perhaps this will help someone with their decision! The description of this product was what my husband wanted. We got it in the mail and he used it that same night. He loves it and says it holds up to the description. I like to steal it from him sometimes and therefore I think it's time for me to order another one. It really does feel like a comfortable kind of cool, but it's not too cool for a person like me who can't handle being cold too well. I also can't handle sleeping on fluffy pillows well. This pillow certainly appears real fluffy but once again, it surprised me. I like it very much. I struggle with finding pillows that I truly like. Needless to say, I found one!
Date published: 2015-10-18
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