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Rated 5 out of 5 by from This seat saved my children's lives We were in a major car accident a few weeks ago involving 3 cars. 2 of the cars involved are totaled, both of which are SUVs. My 3 year old twins and I were in one of the totaled SUVs. This seat not only protected my kids so well that they didn't even have a bruise from the chest plate, the side cushions also protected their heads from flying items and debris in the car. The seats also saved them from getting airbag burns, or even being hit by the side curtain airbags. They were in the second row captains chairs and literally came out without a bruise or a scratch. We are so amazed and we are buying the same ones to replace the ones in the wreck. The seats did exactly what they are designed to do. The only visible damage we could see to the seats was where the plastic webbing had stress marks on the safe cells. Thanks so much Britax! We are customers for life.
Date published: 2015-04-13
Rated 4 out of 5 by from Great Car Seat with one exception I bought this car seat for my daughter because she had another Britax car seat when she was younger. I really love the car seat in itself. We do have occasional issues with the straps not tightening evenly. It can be very frustrating and we even exchanged the car seat and still have the same issue. I would give it excellent if it wasn't for that issue. Britax is great at customer service. Just wish the straps would be even.
Date published: 2014-04-24
Rated 5 out of 5 by from Love it! I bought this a few months ago and am so glad I chose this model. Instillation is a breeze, nice and comfortable for my son, and we are loving the dual cup holders. Hauling around older kids I was concerned about the room available in my car (buick regal) after putting the car set in the middle they had plenty. And after a few short trips and looking into the backseat both older children were asleep with their heads propped on the big cushion sides of the pioneer. No metal bar for them to bump their heads on. I have gotten many compliments on the style of the pinnacle 70. Yes, it's a bit pricey but well worth the money for peace of mind.
Date published: 2014-03-31
Rated 1 out of 5 by from Car Seat Defective Theoretically, this car seat is great, but the one I received was defective and unusable. The click tight buttons jammed upon installing the very first time. So, after an hour of reading the manual and adjusting the seat perfectly, I discover its defect and it is, therefore, not available the specific trip I bought it for. Customer service was closed for a holiday on the Friday that I called. After calling today (Monday), I'm told they're sending me a new one, shipping it tomorrow, even though I called in the a.m, and I should get it within 7-10 business days. Seriously? No apology, no free accessory, no expedited shipping, nothing. I'm genuinely surprised at the quality of product and customer service for Britax. I thought they were better than this.
Date published: 2017-04-17
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