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Rated 1 out of 5 by from Replaced Multiple Times When the blankets worked they were great. I bought three of these blankets this time last year and each blanket has been replaced twice. I hesitated to place a poor review because Biddenford's customer service did a great job of replacing the blankets. They sent us a prepaid label and made it very easy to return the blanket. However, once again, one of the blankets shorted and stopped working just like the ones before. I called and they told me that I would have to pay for the shipping and I would have to wait for the company to inspect the blanket. This is awful customer service especially when you have so many defective blankets.
Date published: 2017-12-05
Rated 1 out of 5 by from broken element I received this blanket which was 1 of 2 that I purchased. We stripped our bed, I was excited because it is so cold in my home, put the new blanket on connected everything plugged it in & within 10 minutes the right side did not work. I am very disappointed. I went to live chat & was told I could bring it to the store. That's fine but the store is over an hour away so it is going to cost me money for gas. I will not recommend this item to anyone. It is soft & you don't feel the wires but big deal it doesn't heat up :) I should of read all the reviews before purchasing 2 of these blankets.
Date published: 2017-11-08
Rated 5 out of 5 by from Love It! This is my second year using this blanket, and I love it. It is soft, supple and uniformly warm. One of the things I like best is that the dual heating is set by two completely separate controls. On some blankets, there is one plug that splits off into the two control boxes and you have to guess which one heats which side. But on this blanket, they are completely separate, two blanket plugs and two wall plugs. So if you only want to heat one side, then you can store the other control/cord and minimize the floor clutter. I did a lot of comparing before purchasing, and this one I highly recommend.
Date published: 2012-11-13
Rated 1 out of 5 by from Blanket has issues with controllers We purchased the first blanket (king size) and within 24 hours the controller on the right stopped working. Just a black screen. We tried plugging into different outlets. Switching plugs on the blanket. Nothing. So we returned it and purchased a another one figuring it was just a defective one. We got the second one home and within a few days the left side controller of the blanket stopped working. Same problem. We will be returning this one as well. I would not recommend purchasing this blanket unless you like repackaging it and waiting in the customer service line every week to exchange it for a new one.
Date published: 2016-12-26
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