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Rated 2 out of 5 by from No sawtooth hook included! I specifically ordered this frame (in two different sizes) because the description included the mention of the sawtooth hook for ease of hanging. Needless to say, I was disappointed when they arrived and didn't have the hook. Can't say I would have ordered them if I had known. Don't want the hassle of returning so I guess I'll be purchasing my own sawtooth hooks.
Date published: 2016-06-22
Rated 2 out of 5 by from Not What I Expected From the photo and description, it looks as if the frame WITH MAT holds an 8X10 photo, which is why I bought it. However, only the FRAME holds an 8X10 photo. If you use the included mat, it only holds a 5X7 photo. I bought this frame specifically because of the mat, as I had a similar photo framed with a mat and I wanted to match it. But that was not the case. So I am using it now without the mat. Then after hanging my photo, I noticed the actual wooden frame itself is not put together very well. Not all of the corners of the wood meet one another, so there is a gap on one of the 4 corners where the 4 pieces of wood used to construct the frame should meet flush. Shoddy work. I kept the frame, but will not purchase online again so I can examine the frame construction in person next time.
Date published: 2015-09-28
Rated 3 out of 5 by from Decent frame but misleading description The frame itself looks fairly nice. Before I ordered, I read the questions and answers and realized it was not a solid wood frame but a wrapped composite frame. So I was aware of that. However, the description specifically says, "Attached sawtooth hook makes hanging simple." While there was a sawtooth hook included inside the packaging that was not readily visible when I received the frame, it was definitely not attached and required further handy work to make the frame usable. I selected this frame because of the description indicating the hook was attached and was disappointed that it was not. Also, I ordered two frames, a 16 x 20 and an 11 x 14. They arrived in the same package. The 16 x 20 was wrapped in bubble wrap and was undamaged. The 11 x 14 was not wrapped at all but was just sitting alonside the other frame in the cardboard box and had one corner that was damaged.
Date published: 2016-06-26
Rated 4 out of 5 by from stylish good quality frame The frame is of excellent quality. Not thin. Would buy again. But was missing hanging brackets
Date published: 2016-12-17
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